Is Google Voice a Business VoIP Solution?
Google Voice is a VoIP service that has proven a valuable introduction for VoIP for many as they seek to embrace Internet calling in their personal and professional capacities. It has a number of great features that make it a good choice for a number of different uses. However, for all that it has going for it, it isn’t always the best solution for businesses.
When you’re running a business, you want to have a reliable, scalable telephony solution, that grows with your organization and gives you the support that you need as you focus on your core competencies. When you consider these specific requirements, it’s clear that there are some great UK Google Voice alternatives out there that can give you much better value and sustainability over the long term.
Yay.com is one such Google Voice equivalent.
Here at Yay.com, we focus on delivering world-class VoIP solutions that give you the communication channels that you need to wow customers and manage ever-growing organizations. To give you a taste of why we are the best UK alternative to Google Voice, here are some of the key benefits that you can unlock when you work with us.
Why Yay.com Is The Best UK Alternative To Google Voice
Greater flexibility
Yay.com offers an incredibly vast array of different phone numbers and powerful phone system features for you to utilize, including call queuing and modular call routing, which allow you to be completely flexible and agile with how you run your business. No matter what you’re looking for, we can cater our services directly to your requirements. From a volume perspective too, we have over 2 million phone numbers available for you to choose from. Your business can also increase its flexibility through our softphone apps which work on smartphones, laptops and desktop computers. Unlike Google Voice which has limited support for third party devices, our business VoIP service includes softphone apps that can be used with smartphones, laptops and desktop computers, as well as being compatible with all VoIP phone brands including Grandstream, Yealink and Gigaset.
Scalable
The Yay.com solution is built for growing businesses. With our service, you can easily scale up your phone system for all your teams and departments so that, as you grow, you can provide the right infrastructure for your employees to thrive. But it’s not just the capabilities that are valuable here, but also the management of them. It’s crucial that you can manage call routes throughout your organization in an efficient and seamless way, and that’s exactly what we provide. No matter how fast you’re growing or how complex your organization is, we’re with you every step of the way.
Emergency Calls
One of the major downsides of the Google Voice UK product is the inability to make emergency calls of any kind with a Google Voice Number. With Yay.com, that is solved. As long as an address is supplied, you’re able to make emergency calls with any of the numbers that you’ve loaded into your account. We hope that you’ll never have to use this feature, but having it in your back pocket is a critical piece of safety infrastructure that can give you peace of mind - in times of crisis, your phone service is on your side.
Customer Support
When you’re dealing with a behemoth like Google, you’re simply not going to get the level of personalised support you need. At Yay.com, we have a dedicated team of customer support personnel who are ready and waiting to assist you with any problems that you have. This alone makes for a much more palatable solution for many companies because they know that they can get help when they need it and they’re not just going to be passed around from automated message to automated message.
Stellar Reviews
When it comes to customer service and the overall value proposition, you don’t have to take our word for it. You can look at the thousands of stellar reviews that we’ve received from our customers, showing just how valuable our service can be. We’re incredibly proud of our 5-star track record and we work exceptionally hard every day to maintain the very high standard that we’ve set. We are the go-to provider for reliable VoIP services and industry leading customer support.
Easy Landline Number Porting
If your business already owns a landline number, it isn't possible to easily transfer this to Google Voice. Clients and customers may already be familiar with your existing number, so purchasing a new Google Voice number might not be feasible. The alternative solution would be to keep your current phone number and port it into our VoIP system. Transferring numbers is an online process that can be initiated in just a few simple steps. We do all the hard work, so you don't have to. You'll be kept up to date at every stage and we're always on the other end of the phone or email if you have any questions in the meantime.
Those are just a few of the key benefits that Yay.com can provide when compared to Google Voice. If you’re running a business in the UK and you rely on your phone service to feed your growth, then it’s time to work with a provider who can genuinely cater to those needs. Yay.com is the solution to take your business communication to the next level.
Google Voice Features Compared
Features | Google Voice | Yay.com |
Voicemail Transcription | ✓ | ✓ |
Mobile Apps | ✓ | ✓ |
Web Application | ✓ | ✓ |
Customer Support | ✓ | ✓ |
Activity Reporting | ✓ | ✓ |
Call Forwarding | ✓ | ✓ |
Multi-Level Auto-Attendant | ✓ | ✓ |
Ring Groups | ✓ | ✓ |
Desk Phone and ATA Support | ✓ | ✓ |
SMS | ✓ | ✓ |
CRM Integrations | - | ✓ |
On-Hold Audio | - | ✓ |
Fax To Email | - | ✓ |
Video Calls | - | ✓ |
Conference Bridge | - | ✓ |
Voicemail To Email | - | ✓ |
Business Instant Messaging | - | ✓ |
Click To Dial | - | ✓ |
Text To Speech | - | ✓ |
Move To The UK Google Voice Alternative Of Choice
Our business phone system includes all the features that are available with Google Voice such as local UK and international phone numbers, call recording and call management. These existing features are bolstered by unlimited calling, SMS sending and CRM integrations. With basic and more advanced plans available, our system is built for all business sizes, at a fraction of the cost associated with Google Voice.
UK businesses looking for a Google Voice alternative need look no further. Whether needing a simple virtual phone number to separate business from personal calls, or aiming to transfer your existing phone number from a traditional PSTN solution, try our VoIP service free for 14 days and see why we're the UK alternative of choice to Google Voice.
We’re here to transform businesses for the better with the best VoIP offering on the market. If this sounds like something that your business needs, be sure to get in touch today and let’s see how we can help!